Click the button in our header titled “Login” and enter your credentials. Upon booking with us, you’ll have created an account – if not, click the sign-up button and enter your information. You may manage your bookings from this page. Alternatively, visit www.woodbuffalocleaning.
Definitely. We understand how hard it can be to someone you’ve never met into your home. This is why we only work with honest, top quality cleaning professionals. All of our cleaners have been interviewed in-person, background checked and have our stamp of approval. If for some reason you have an issue with any of our staff, please don’t hesitate to contact us immediately with any concerns.
At WBCC, we acknowledge that unforeseen circumstances occur and we proactively plan for anything that may potentially go wrong. If there are any issues with your cleaning you can contact our management as soon as possible, and we will take care of any problems immediately. Reach out by phone, text, or email.
Yes! We use an SSL (online security technology) that ensures our website will never be compromised in any way. Then, any billing information we keep is stored in a secured database that also will not be compromised in any way. Your security is our #1 priority.
Your information is 100% secure. We use Launch 27, an industry leading payment provider, to handle all credit card and billing information. You can rest assure that your information is in very good hands.
Simple! If you’re unhappy with your clean and feel as though our home cleaning professionals missed anything – let us know within 24 hours and we’ll come back and clean it for free.
If something is not done to your expectations, please let us know. We’ll send a team out to make it right (within a 7 day window). If and only after our reclean is completed – you’re still not happy with our service, we offer a full refund.